Civic Intelligence™
Service Requests · Protest Risk Monitor · Ward Committee Management
Open Requests
2
Awaiting assignment
In Progress
1
Actively being resolved
Resolved (FY)
892
Average: 3.2 days▲ 12%
High Risk Areas
2
Protest probability ≥60%
| Reference | Description | Ward | Channel | Priority | Status | Age |
|---|---|---|---|---|---|---|
SR-2026-0441 Water | Burst pipe — 14 Acacia Street, Emalahleni | Ward 7 | HIGH | IN PROGRESS | 6h | |
SR-2026-0440 Roads | Pothole cluster — R555 near Middelburg Mall | Ward 4 | Portal | NORMAL | OPEN | 1d |
SR-2026-0439 Electricity | Streetlight outage — Phase 3 ext 6 | Ward 12 | HIGH | OPEN | 2d | |
SR-2026-0438 Waste | Illegal dumping — behind Nkangala stadium | Ward 1 | Call | NORMAL | RESOLVED | 5d |
SR-2026-0437 Housing | Roof damage — RDP unit 43B Thembisile | Ward 18 | Walk-in | HIGH | ESCALATED | 8d |