LIVE
MUNICIPAL SERVICE DELIVERY COMMAND CENTER
Nkangala District DC312026/05/31, 03:42:56
⚡
7
Open Outages
2 critical
🏘️
4,312
Households Affected
live right now
📋
128
Open Service Requests
23 overdue
🔧
31
Workers Deployed
of 45 available
⏱️
5
SLA Breaches Today
vs 3 yesterday
💰
R2.1M
Revenue Outstanding
30-day arrears
🚨
14
Fraud Alerts (GIIM)
pending review
😊
3.8/5
Citizen Satisfaction
this week
LIVE ALERT FEED
09:47CRITICAL
[Outage] Major water burst — Wards 12–15 affected, est. 1,200 householdsWard 12
09:31HIGH
[Revenue] Ghost account detected: 5 properties with zero billing for 6+ monthsWard 3
08:55HIGH
[GIIM Fraud] Household HH-2026-00312 flagged: duplicate ID + vehicle ownershipWard 7
08:40MEDIUM
[SLA Breach] SR-2026-00089 electricity fault overdue by 14 hrsWard 5
08:22MEDIUM
[Outage] Planned maintenance: Road resurfacing Ward 9, 2 daysWard 9
07:58LOW
[CRM] 47 service requests submitted via WhatsApp overnight
WARD RISK HEATMAP
Ward 12
92
Ward 15
87
Ward 03
74
Ward 07
68
Ward 05
55
Ward 09
40
Ward 02
22
Ward 11
18
Score = aggregated issue severity (0–100). Higher = more critical.